Frequently Asked Questions
Full Transparency & IP Clarity.

Upon commercial project completion, we transfer full intellectual property rights. You receive the complete Git repository, including build scripts, database DDLs, Dockerfiles, and architectural documentation. This prevents vendor lock-in and eliminates mandatory recurring seat license fees.

We engineer air-gapped deployments on your local LAN servers. All database transactions, local client synchronizations, CCTV camera feeds, and weighbridge telemetry function offline. This ensures data sovereignty for defense, mining, and manufacturing facilities.

We integrate directly with the National Informatics Centre (NIC) GST E-Invoice and E-Way Bill APIs using direct GSP credentials. The system generates the cryptographically signed IRN and QR code in under 150 milliseconds. This eliminates recurring per-invoice aggregator fees.

We offer Tier-1 SLA retainers with guaranteed 15-minute emergency response times for P1 production incidents. Dedicated Senior Systems Engineers manage all incidents. Retainer agreements include 24/7 automated synthetic uptime monitoring, database vacuuming, and scheduled zero-downtime security patching.

We extract historical transactions from legacy databases like Tally, SAP, or custom SQL databases. We sanitize and reconcile opening balances, perform trial cutovers in a staging environment, and execute the final production migration during non-business hours to prevent data loss.